Frequently Asked Questions
Shipping
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my order?
It will arrive in 2-3 business days via DHL. All tracking detail will be emailed from DHL system.
What shipping carriers do you use?
We use DHL Shipping, the largest courier in the world.
Payment
Can I return my product?
We always aim for make sure our customers love our products, but if you do need to return an order, weβre happy to help to refund fully for damages found in the product.
Is Payment safe?
Our shop runs by Shopify, the major e-commerce plantform, guaranteeing 100% safeness for your payment.
Who runs this site?
We are WeAgri Inc, Japanese trading company based in Ginza, Tokyo. We are under Techfirm Holdings, which is enlisted in Tokyo Stock Market. Our subsidiary in Singapore is Asean Japan Agrigate, doing wholesale-business since 2014. Please see our About Us page for detail.