Frequently Asked Questions
Shipping
We deliver to the mainland of Singapore.
$55.00 excluding GST
order above $100.00: FREE
order below $100.00: $10.00
*excluding GST
From next day except Sunday & National Holidays.
*for “express delivery” items only.
7-10 days from your order for any “standard delivery” items
7-10 days from your order because standard delivery overrides express delivery.
Orders
It depends on the timing and items. but feel free to message us. We will respond as much as possible.
It depends on the timing and items. But feel free to message us. We will respond as much as possible.
Sure! We can add in the last minute before release from our SG warehouse.
Refund
We are very sorry!
We will refund accordingly. Please message us
We cannot refund. But please don’t hesitate to feedback.
thanks to shopify’s, we can refund through their safest system.
*refund notification is automatically
sent to your email.
To whichever payment you used at the first checkout.
*refund notification is automatically
sent to your email.
Payment
We accept: Visa, Master, PayPal, American Express, Apple Pay, Google Pay, and etc...
we are shopify-based;
Shopify is PCI level 1 compliant for credit card processing.
Others
If we still haven't answered your question, you can contact us here.